F.A.Q.

Can I order by phone or fax?
Ruggedclothing.com accepts orders online through its secure server or by phone by calling toll-free 1-877-832-8401.

How do I make purchases on Ruggedclothing.com?
To view product, click on category in the top navigation bar. Then click on the item you wish to view in detail. On each product page there is purchase box you can click on. Simply choose the size, color and quantity and click "add to cart."

How long will it take to receive my order?
Ruggedclothing.com will process and ship your order within two business days. Depending on location UPS will deliver as follows:

For the Midwest: 4 to 5 working days
For the East: 5 to 6 working days
For the West: 6 to 7 working days.

If you have requested custom embroidery on your apparel, please allow an extra 10-14 business days.

Is it safe to use my credit card on Ruggedclothing.com?
Yes, all transactions on Ruggedclothing.com are completely secure because all information is encrypted using Secure Socket Layer (SSL) technology.

Is your merchandise guaranteed?
All Ruggedclothing.com merchandise carries a 30-day satisfaction guarantee.

What form of payment do you accept?
Ruggedclothing.com accepts Visa, MasterCard and Discover.

What is Ruggedclothing.com?
We are a virtual store, catering to internet shoppers, like yourself, who like the convenience of shopping on the net from the comfort of your home. Why fight the crowds? Let us make shopping for top quality rugged clothing easy.

What is your return policy?
Read our Return Policy for full details.

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